User Experience

surfacemedia puts users at the centre of the digital experience by designing powerful and innovative interactive user experiences for websites, mobile phone applications and digital retail/educational displays and touchscreens.

We can help strengthen your digital brand experience by working with you to understand your business, exploring user behaviour and by implementing rigorous user-centred design techniques.


Research & Strategy


With every project it is important to understand the product or service, users and competitors. Here are some of the research and strategy services we offer.

Usability Testing
Quantitative and qualitative research
Business requirement gathering
Persona (user profile) creation
Competitor analysis
Gap analysis
Customer journeys



User Experience Design


User experience design (often referred to as information architecture, interaction design experience architecture and UX) is carried out in an iterative and collaborative manner with clients and users.

Our user centered design methods enable us to structure and design content and functionality to meet business objectives and user needs. Our user experience design work may typically include development of the following:

User Journeys
Site maps
Prototypes
Wireframes
Interface design 


If you are interested in any of our User Experience Services please send us an email or give us a call on +61 3 96707062
  • It is a breath of fresh air to work with an organisation focused on our needs rather than the products they are selling. We look forward to working with surfacemedia in the future.


    Keven Riordan
    National Sales Manager, Spyder Displays